Chatterbox Digital

Make your digital delightful with our big personality marketing for small independent businesses

We offer content, design and done for you services so you can share your super powers online.

Lou

We’re basically your outsourced marketing department.

We do the things you don’t have time or know how to do; from social media graphics, website updates, content creation, blog and emails, we can set the tech up and then fill it with all the words and pictures that will make your customers fall in love with you.

Your digital shopfront is the online expression of what your customers get when they deal with you in real life.

We love to do your marketing so you can crack on with what you love (probably not digital marketing – am I right?)

We help you go from derelict disaster to seductive shopfront, that will have people rushing through your virtual doors faster than a Black Friday stampede.

About

Chatterbox Digital is a boutique digital marketing agency helping local independents create a digital presence with real personality to build meaningful connections with customers.

With 18 years’ experience and a team of top notch associates, we offer a killer mix of strategy, real world business acumen, quirky creativity and cutting edge digital skills. Working on your business like it’s our own means we’re a great addition to your team.

Our mission is to share your unique superpowers on-line and attract new customers who love what you do as much as you, so you can crack on with being brilliant.

Our Founder

Lou brings big business thinking to small business and believes passionately that everyone should have the opportunity to bring their best selves to their business, regardless of size.

Lou started her business career back in 2001 with a large multinational. Through working with hundreds of businesses Lou gained holistic insights including people, process design, project management and latterly customer journey, sales and marketing.

Qualified with a degree in accountancy and finance with strategic management, Institute of Leadership and Management, Professional Certificate in Marketing from the Chartered Institute of Marketing and a recognised agency partner with ManyChat coupled with a passion for continuous professional development means the theory and practical really come together to give you a strategic partner that will move your business forward.

When not working you’ll find Lou hanging out in her leafy corner of Yorkshire having fun with family and friends, cooking, listening to music, dancing, drinking wine and occasionally heading to the pub or live music, small people permitting!

Our mission is to share your unique superpowers on-line and attract new customers who love what you do as much as you, so you can crack on with being brilliant.

Nice things people say

“We called upon Lou’s services at a time when we were struggling to speak to our market and clientele. We wanted a fresh approach to our marketing, and someone that could offer us a dedicated and personalised marketing strategy. Due to the inventive and creative way that Lou operates we have been working with her for nearly two years now. Her service has become essential to our needs and we call upon Lou to come up with clever, well-thought-out, targeted campaigns to ensure we get the best possible outcome every time.”

Francesca Macauley

MD, Ringstone Recruitment

Lou was really great with taking my ideas and putting them together in a way people would understand and take action. We built my Facebook group by 500 in a short space of time without any adverts.

Rebecca Roberts

IFA

Lou built me the most amazing Facebook bot which was slick and did more than I had hoped she also gave me tons of help and advice regarding my overall marketing campaign. Lou’s advice, commitment and expertise with my venture was absolutely invaluable.

Kelly Williams

Happiness Coach, HappyU

Work with us

Not all Superheros wear capes.

We know that as independent business owners you are often wearing all the hats, and we tip our cap to the resilience, determination and passion it takes to run your own business.

There are many reasons why marketing, especially digital, isn’t always a priority. rom lacking the time, know-how and confidence to create content (especially social media) to even understanding what a successful digital presence could look like for your business and the massive benefits it would bring you.
Digital marketing can cover everything from social media to websites, blogs to email list, chatbots and sales pages and beyond. We create what you need to move your business forward.

So wherever you are in your digital journey, we’d love to help you take the next step.

Social Media
> Audits
> Platform set up
> Strategy
> Engagement
> Done for you
Content
> Social posts
> Blogs
> Newsletters
> Websites
Lead Gen
> Chatbots
> Email sequences
> Lead magnets
> Paid advertising

Learn from us

Power Hour

CHATBOTS

Do you have a chatbot that doesn’t do much talking?

Have you tried setting one up but got yourself tied in knots at the first attempt?

A power hour will help you optimise what you’ve got or help you over that hurdle that’s been blocking your progress

CONTENT

Fed up of staring at a blank screen? No idea where to start with writing content?

A power hour will give you an outline structure for a month of content for you to go away and polish.
The format can be reused and recycled in future months so you’ve always got a content plan.

Nurture Package

CHATBOTS

If an hour just isn’t enough time to cover what you need, or you want some accountability and feedback as you implement what you’ve learned then this is the option for you.

3 hours taken over 4 weeks to get you feeling confident with your own chatbot.

CONTENT

If an hour just isn’t enough and you’re not confident writing your content from our plan this is the option for you.

We can get into more detail about your content strategy and give feedback on your copywriting with 3 hours taken over 4 weeks so you are confident in what you’re creating.

Speaking

GET IN TOUCH

Lou loves sharing her knowledge and passion for all things digital marketing and would love to speak at your next event.

Get in touch to discuss what you and your audience would love to hear.

Digital Shopfront

What’s your vibe?

If you’re a bricks and mortar business the way you present yourself is a crucial part of your customer experience. From what you display in your window, the signage, shop layout and how your stock is showcased and priced, to the vibe you create with what you wear, the language you use, lighting, background music and the smell.

What’s Digital Shopfront?

IT’S YOU, BUT DIGITAL

Simply put it’s how you offer an amazing digital customer experience that gives visitors a true taste of your in person experience whether you’re a product or service based business.

We believe small businesses have big personalities and that is how, with some clever marketing, you can continue to thrive in the face of Tesco and Amazon.

  84% of consumers will buy from a brand they follow on social over a competitor